Article · Natuzzi Service Center

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<div data-wrapper=true style="font-size:9pt;font-family:'Segoe UI','Helvetica Neue',sans-serif;"><ul><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">Natuzzi merchandise is covered by a limited warranty.</span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">Costs for parts and labor outside of the warranty periods stated above are determined by the Natuzzi Customer Care Department.</span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">Merchandise deemed to be damaged due to misuse including, but not limited to improper cleaning, pet stains, pet chewing, damage caused by moisture, humidity or excessive heat, improper use of reclining mechanisms, sitting on armrests or backs of frame, dragging, assembly, disassembly or transporting by non-authorized personnel<b><span>&#160;</span>is not covered by warranty.</b></span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">Merchandise purchased “as is” is not covered by Natuzzi warranty.</span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">Natuzzi reserves the right to repair or replace at our discretion, after flaws or defects have been deemed manufacturing defects and are covered by our warranty.</span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">For more information about Natuzzi warranty&#160;<a href="https://documents.natuzzi.com/doc/id/Warranty/natuzzi_terms-and-conditions_en.pdf">click here</a></span></span></span></li><li style="margin-bottom:11px;list-style-position:inside;"><span style="font-size:11pt;"><span style="line-height:15.6933px;"><span style="font-family:Calibri, sans-serif;">For service and support after delivery please email us&#160;<a href="mailto:customercarenca@natuzzi.com" rel="noopener noreferrer" style="color:rgb(5, 99, 193);text-decoration:underline;" target=_blank>customercarenca@natuzzi.com</a>&#160;</span></span></span></li></ul></div>
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